One rule all Vinted sellers need to know or risk losing money

As many look to refresh their wardrobes for summer, experts warn of a growing Vinted ‘buyer’ scam targeting sellers and how to stay safe. Vinted users have taken to TikTok to share their experiences of buyers falsely claiming they received an empty package.

With this in mind, Marc Porcar, CEO of QR Code Generator, shares his top tips for protecting your sales and avoiding being left out of pocket. This means easy changes you can make to safeguard yourself against the very small number of people who make false claims. And some are just good practice anyway to ensure your items arrive at their new homes in good condition and a key rule is to take pictures before sending.

Double wrap your packages

As a seller, it’s crucial you double wrap your items before shipping. Otherwise, Vinted is likely to side with the buyer, and you may end up without the item or payment.

Vinted’s packaging rules state double wrapping, and by following them, you can help tip the balance in your favour if a buyer lies about not receiving an item.

To keep the process more environmentally friendly, reuse packaging from previous deliveries, such as zip bags or padded envelopes, to avoid adding waste to landfill sites or recycling centres.

Collect photographic evidence

Take a series of clear photos while packaging and shipping your packages to use if a buyer falsely claims an item wasn’t received.

Some Vinted sellers record themselves wrapping the package, ensuring visual proof of what was included and confirming that you followed the double wrapping practice. This can help strengthen your case for disputes.

Be sure to photograph the item before packaging, the item inside the package, the sealed package with the shipping label, and the package at the drop-off point.

It’s best to include the address on the shipping label to make the package identifiable.

If shipping via a post office that weighs the package, take a photo of the weight at home and again at the counter to help verify the item packaged.

Mentioning to the buyer that the package has been shipped with photographic evidence recorded may help deter any scammers.

Track your shipping

It’s recommended to choose tracked shipping, as the tracking number verifies the package was both sent and delivered.

While tracking can’t prove the package’s contents, it can help support your case. When paired with photographic evidence, it helps create a reliable timeline and increases Vinted’s trust in you as a seller.

Scammers are more likely to target sellers using basic shipping, because there’s no proof of where the package went or when it arrived.

While these lengths may seem excessive, these steps go a long way in protecting your profits and reputation on the platform.