Lloyds Bank to close 18 more branches this month – full list | Personal Finance | Finance

Lloyds Bank will close 18 more branches in May as more customers make fewer in-person visits. This follows the nine closures that have already taken place this month.

This move forms part of a wider trend, with thousands of branches closing in recent years. According to consumer group Which?, more than 6,300 bank and building society branches have closed since January 2015, equating to 53 closures on average every month. Lloyds Bank is set to close at least 48 branches in 2025. A statement on its website reads: “Most customers are now using our Mobile Banking app, Internet Banking or calling us instead. This means they are using branches less.”

Customers who have lost branches will be able to access Banking Hubs instead. These pop-ups provide access to cash and services no matter who people bank with. You can find your closest location here.

According to research by SumUp, 18% of people in the UK have moved to a fully digital bank, while an additional 23% said they are open to making the switch. Meanwhile, a third of people (33%) remain attached to traditional banking, preferring the security and familiarity of physical branches.

However, over a quarter of people (29%) admitted they haven’t visited a bank branch in over a year, opting instead to do all of their banking online. For 22%, while they have visited a branch in the past year, trips are infrequent.

A further 18% said that they have visited in the last six months, but this is usually for special services, such as resolving issues or seeking advice. For 23% of respondents, bank visits are more frequent, as they claim to have visited one within the last month for routine transactions like deposits or withdrawals.

Nicolas Vrillaud, marketing and growth leader at SumUp, said: “We conducted this survey to better understand evolving banking preferences in the UK. Whilst digital banking services adoption is increasing, there is still a lot of work to be done to convince the majority of consumers and businesses to make the switch.”